To meet the growing needs of our clients we are keenly interested in using the latest technology when it allows us to provide a higher level of service in the field. With this in mind we recently implemented a number of technology changes including the distribution of smartphones and mobile notepads.
This means that our clients now benefit from increased awareness in the field through every aspect of their security.
Now our staffing changes are updated in real-time so Field supervisors are immediately notified and can make fast, informed decisions and file reports remotely from the field. This also means we have a 24/7 real-time update of emergency contacts at all times to ensure there are no breaks or delays in communication between our team and with clients no matter the situation. This also allows us to be in constant contact with our client’s email addresses to report incidents and stay in touch every step of the way.
This is just another small example of how a locally-owned and operated agency can provide the highest level of service while staying true to our home-town dedication to customer service.
Interested in working with us and finding out what our other clients already know? Contact us today.