All hotels are vulnerable to break-ins, cyber-attacks, and theft even when they have strong security policies in place. This is an even more pressing issue in Orlando, the most popular travel destination in the world. It is very important to take measures to protect a hotel and update its security measures. With these tips, staff and managers can increase the safety of their hotel guests and their property.
Create Relationships with Guests
The front desk is the front line when it comes to assessing a threat to hotel security in Orlando. When employees have good relationships with a guest it is a simple and effective way to increase guest security. Knowing your clientele and being able to identify a non-guest who may commit a crime is vital to promoting safety. Employees can also be on the lookout for suspicious characters who don’t fit the profile of typical guests.
Monitor Hotel Activity
Monitoring the hotel through CC TVs and having recordings of suspicious behavior can help catch criminals in the act. Having these cameras can allow security to see incidents they would not typically see. This monitoring also alerts guards of situations that require intervention.
Keep Locks Up to Date
Safety of the guest and their positions in their rooms is an utmost priority for Orlando hotel managers. Updating locks to deadbolts or systems that do not need master keys can greatly improve the security of a room. Locks that track the comings and goings of the room can also be a deterrent to thieves looking to enter guests’ rooms.
Have IT and Security Departments Work Together
Cybersecurity is a growing concern in all industries and the hotel business is no exception. A strong IT department can help prevent cyber theft. Communication between physical and cybersecurity teams is vital to protecting the valuables of the guests and the company. When both teams are working in tandem they have a greater chance of catching would-be thieves.
Employees are the eyes and ears of the company and hiring the best of the best is a must. When hiring in any position, it’s a good idea to conduct pre-employment screening and background checks to ensure new hires are trustworthy. In addition to staff, a professional security team is essential in reducing crime and ensuring the safety of guests and staff. Our team here at Apex Security is the best in the business and is well equipped to protect even the busiest hotel in Orlando.