Jill Murphy, CEO of Apex Security, Inc. goes above and beyond the call of duty to ensure her teams in the field are always on their toes.
There’s a big reason why Apex Security provides you with world class security services right here in your own backyard in Central and North Florida. It’s because, according to Jill Murphy, nothing else is acceptable.
Jill recently said, “The Security Officer industry is not just about a security guard in a uniform or gate attendant or courtesy officer patrolling a site — it’s about service, customer service.” She believes one of the most important qualities in Apex Security’s officers is their attitude and the motivated manner in which they perform their duties. And as a minority business owner she knows she has to be that much better than anyone else at providing exceptional service to every client.
You may be surprised to hear that she regularly drives around to Apex Security’s sites incognito to test her Officers in the field. For example, she’ll throw on a hat and sunglasses and borrow a different car and drive up to a gatehouse and try to get into the community where she’s not a registered resident. Not only does she judge the officer on their dedication to keeping the community safe, but also how much courtesy and respect they provide. If they don’t pass the test then they are replaced within the hour.
From her commitment, every client can rest assured that Apex Security has what the competition doesn’t — a 100% commitment to world class service 24/7 365.